Ishaks Conveyancing
"Where professional meets personal"

Knowledge Base Platform

A secure, internal website for hosting staff tools, process guides, and interactive forms — accessible at kb.ishaks.com.au

What Is the Knowledge Base?

The Knowledge Base is a web platform that can host HTML pages, interactive tools, and documents at: kb.ishaks.com.au. It gives us an additional option for sharing content — particularly things like interactive forms and browser-based tools that benefit from running as standalone web pages.

Pages are written in HTML — the same format James already uses for his own documents — so this platform simply gives those files a proper home with a permanent URL, built-in security, and automatic publishing.

How It Works

Publishing a new page takes three steps. There are no servers to manage, no IT tickets to lodge, and no waiting for someone to upload it for you.

1

Create or Edit

Write or update an HTML file on your computer, just as you normally would.

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2

Push to GitHub

Upload the file to our private GitHub repository. This is the central store for all KB content.

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3

Automatically Live

Cloudflare detects the change and publishes the page to kb.ishaks.com.au within a couple of minutes.

📝 No Manual Deployment There is no "publish" button to press. As soon as a file is committed to the GitHub repository, Cloudflare Pages picks it up and deploys it automatically. If you need to remove a page, simply delete the file from the repository.

Private & Public Content

The knowledge base has two areas, each with different access rules. Where a file is placed in the repository determines who can see it.

Private

/int/ — Internal Pages

Protected by login. Only Ishaks staff and specifically approved partners can access these pages. All internal processes, staff tools, and sensitive information go here.

Public

/ext/ — External Pages

Accessible to anyone with the link. Use this for content you want to share externally — client-facing resources, shared documents, or brand assets.

⚠ Placement Matters Any file placed in the /ext/ folder is publicly visible on the internet. Internal processes and sensitive information must always go in /int/ where they are protected by authentication.

Who Has Access

Access to internal pages is controlled through two methods. Staff use their existing Microsoft 365 login. Approved external partners receive a one-time code to their email. Nobody else gets in.

Ishaks Staff

Microsoft 365 SSO

Staff sign in with their regular @ishaks.com.au credentials — the same login they already use for Outlook and Teams. No new passwords, no extra accounts.

Approved Partners

One-Time Code

Partners receive a one-time code sent to their email. Only specifically authorised email addresses will receive a code.

Everyone Else

No Access

If someone outside the approved list tries to log in, nothing happens — no code is sent, no error message. The system silently denies the request.

📝 Current Approved Partners The following external organisations currently have one-time code access to internal pages: Inspired Wealth, ABH Legal, and Proforma. Partners can be added or removed at any time through the Cloudflare administration panel.

Why Not Just Use SharePoint?

SharePoint is great for storing documents, but some things work better as standalone HTML pages. James already works with HTML files — this platform takes that same approach and gives it a proper infrastructure behind it.

⚡

Interactive Tools

Forms that generate emails, calculators with live logic, checklists with dropdowns — all run natively in the browser without SharePoint's restrictions.

🔗

Clean, Permanent URLs

Every page has a simple, memorable address. No long SharePoint links or broken paths after a folder restructure.

🔒

Controlled Sharing

Share specific pages with external partners without giving them access to your entire SharePoint. They log in with a one-time code and see only what you've approved.

🚀

Instant Publishing

Push a file and it's live within minutes. No waiting for IT, no approval workflows, no deployment steps.

📄

Familiar Workflow

If you already create HTML files, you already know how to publish to the KB. The platform simply gives those files a proper home.

💰

Zero Cost

The entire platform runs on free tiers — Cloudflare Pages, Cloudflare Zero Trust, and GitHub. No subscriptions, no per-user fees.

Ongoing Cost

Every service used by the Knowledge Base platform operates on a free tier. There are no subscriptions, hosting fees, or per-user charges.

$0
per month — all services on free tiers